Patient Information

Your First Visit

Where Exceptional Dental Care Begins

During your initial visit, we will take time to get to know you, your needs, concerns, and health goals, thoroughly examine your teeth, take necessary x-rays, and analyze your teeth and bite. Once we have assessed all the necessary records, we will provide you with treatment options and recommend the best treatment route for your custom needs and lifestyle. For patients interested in cosmetic dentistry, we offer a complimentary consultation.

Our Appointment Policy

We respect our patient’s time and attempt to schedule appointments that are convenient for you. While we always try to stay on schedule, complications and emergencies may arise with other patients that could delay us. If we are significantly delayed, we’ll make every effort to notify you beforehand so you may choose to come later or reschedule. If you are going to be late, please let us know. If you are significantly delayed, your scheduled treatment may be modified or you may be asked to reschedule your appointment.

Because we reserve time exclusively for each patient, we ask that, if possible, you not change your appointment. If you can’t keep your scheduled appointment, we require a minimum of 48 hours notification so we can make your reserved time available for other patients. To notify us of any change, please call our office during business hours or leave us a message.

In order to maintain the most efficient schedule for our patients, our Appointment Policy is as follows:

  • Broken appointments (without 48-hour notification) incur a fee of $100 per scheduled hour.
  • Broken appointment fees must be paid before any further appointments may be reserved.

Patient Forms

We respect our patient’s time and always try to stay on schedule. To streamline your initial visit, please fill out the forms prior to your appointment from your computer, tablet, or smartphone. If you are unable to complete the form electronically, you may download a hard copy and bring it with you to your first appointment.

Cosmetic and Dental Insurance

As a service to our patients, we will prepare all of the necessary insurance forms. However, we remind you that your policy is an agreement between you or your employer and your insurance company, not between your insurance company and our office.

We can make no guarantee of any estimated coverage, but we will do our best to see that you receive your maximum benefits. Please keep in mind that you are responsible for your total obligation should your insurance benefits result in less coverage than anticipated. If you would like to know what your expected coverage will be, we will submit a pretreatment estimate. Your insurer will generally send a detailed response within four to six weeks.

Cosmetic procedures are generally not covered by most dental insurance policies. However, partial benefits are often available if the teeth are broken or have previous dental fillings, bonding, or crowns. Also, most insurance companies will pay approximately 80% of the cost for metal fillings on back teeth. If a more expensive tooth-colored filling material is used, the insurance company usually still pays their percentage based on the cost of the less expensive metal filling.

Smile Transformations

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Looking for compassionate dentists in San Francisco?

We always welcome new patients to our office – and we love building lasting relationships that last as long as your smiles. Contact us today to schedule an appointment for you or your child, and we’ll get in touch!